23.01.2020     Gulf Air - GF (072)     GF     Обмен, Возврат, Refunds, Таксы и сборы, NO-show

Gulf Air - GF. Политика Возврата и обмена билетов. Важная информация по таксам и сборам IO, E3 , K7, JN, F2, G1

Уважаемые агенты!

Авиакомпания Gulf Air обращает Ваше внимание на особенности работы с билетами на стоке 072.
Штраф взимается для абсолютно всех добровольных возвратов, в т.ч. возврата такс. Для вашего удобства эта информация прописана в правилах тарифа.

THE APPLICABLE GF REFUND FEES WILL BE LEVIED ON ALL TYPE OF REFUNDS

Просьба неукоснительно соблюдать данное правило во избежание выставления начёта!
В дополнение к рассылке от 11.2018 г. повторно уточняем, что, в случае неявки на рейс, штрафы за обмен и за ноу-шоу должны взиматься отдельно (ОА и ОВ соответственно).

CHANGE FEES MUST BE CODED AS OA AND NO-SHOW FEES CODED AS OB IN THE TAX FIELD.

Согласно правилам авиакомпании Gulf Air, No-show наступает за 24 часа до вылета рейса, что всегда прописано в УПТ.

PASSENGER WILL BE TREATED AS NO SHOW IF THE BOOKING IS NOT CANCELLED AT LEAST 24 HOURS BEFORE THE DEPARTURE OF THE FLIGHT.

Также, в связи с участившимися запросами агентов, подтверждаем, что в случае неявки пассажира на любом из участков маршрута он не может воспользоваться последующими! Даже если полетные сегменты в бронировании активны, авиабилет должен быть переоформлен в соответствии с новым маршрутом (если обмен разрешен правилами тарифа). Данную информацию вы также можете найти в УПТ:

USING COUPONS OUT OF SEQUENCE IS NOT PERMITTED NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT REBOOKING IS REQUIRED IF RESERVATION CANCELLED

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OTHER CONDITIONS IF A TICKET IS USED OUT OF SEQUENCE GF RESERVES THE RIGHT TO CANCEL ANY PNR OR INVALIDATE THE REMAINING FLIGHT COUPONS. IF A PASSENGER FAILS TO TRAVEL ON A SECTOR BOOKED GF RESERVES THE RIGHT TO CANCEL THE REMAINING GF SECTOR.

 

 


Важная информация по таксам и сборам JN, F2, G1 , K3

Обращаем Ваше внимание, что, во исполнение распоряжения государственных служб Индии, таксы JN (Service Tax), F2 (Swacch Bharat Cess) и G1 (Krishi Kalyan Cess) упразднены – их заменила такса К3 (GST).

В связи с этим для оформленных билетов таксы JN, F2, G1 возврату не подлежат

 


Важная информация по таксам и сборам IO, E3 , K7

Правила такс на Саудовскую Аравию.

Дополнительная информация опубликована в системах бронирования.

Ниже информация из правил GULF AIR (GF) & SAUDI ARABIA (SA) TAXES/FEES/CHARGES

12. Taxes / Fees / Charges

12.2 Taxes/Fees/Charges by Country

12.2.173 SAUDI ARABIA (SA)

 

AIRPORT BUILDING CHARGE (IO)

For all airports: International arrivals and departures: SAR 87.00

For all airports: International arrivals of Saudi National Carriers: SAR 87.00

For all airports: International Transfer passengers (applies on arrivals and departures for non-Saudi carriers and on arrivals for Saudi Arabian National carriers: SAR 87.00

For EK and QF flights 8000-8999 only: for DMM/JED/RUH/MED: for both arrivals and departures: SAR 87 (replaces UR tax)

The charge is to be collected at point of sale and shown separately on the ticket. The lifting airline is responsible for remittance.

EXEMPTIONS:

  • Infant passengers under 2 without a seat
  • Airline crew on duty
  • Crew members placed on Airlines Crew List who hold ID Cards
  • Diplomats
  • Inadmissible Passengers who have been refused Entry and returning back on the same flight
  • Sky Marshalls who will be returning back on the same flight
  • Transit same plane or Change of Gauge without change of flight number, ticketed as one flight
  • For EK/QF flight range 8000-8999: transit passengers staying in the same aircraft/flight number without using airport facilities
  • For DMM: ground transportation operated by bus for EK flight numbers EK7040-7048
  • For DMM: ground transportation operated by Limo for KL flight numbers KL312 (DMS-BAH) & KL 315 (BAH-DMS)
  • For DMS: ground transportation operated by bus for QR flight numbers QR7000-7099

The charge is interlineable

SECURITY CHARGES (E3)

For all airports: each international departure and each international arrival: USD 2.00. Note: also applies for transfer passengers.

Effective for tickets issued and for travel on/after 23May17: Security Charge (E3) is non refundable.

NOTE: For EK/QF flights 8000-8999 only and for QR: USD 2.00 applies for each international departure, arrival and transfers for both original ticket issues and additionally for every ticket reissues.

The tax is to be collected at point of sale and shown separately on the ticket. The lifting airline is responsible for remittance.

EXEMPTIONS:

  • Airline crew on duty
  • Free tickets (for company business travel)
  • For DMM: Ground transportation operated by bus or limousine (BUS/LMO) for BA for flight numbers BA8498-99, departure and arrival at DMS (bus station in DMM)
  • For DMM: Ground transportation operated by limousine (LMO) for KL for flight numbers KL 312 (DMS-BAH) and KL 315 (BAH-DMS), departure and arrival at DMS (SAPTCO bus station)

The tax is interlineable

VALUE ADDED TAX (VAT) (K7)

Effective for tickets issued on/after 01Jan18 for travel on/after 01Jan18: VAT on domestic transportation services performed in Saudi Arabia applies as follows:

All airports: 5% collected base fare from wholly domestic travel tickets, including YQ/YR and addons: surcharges and ancillary services (services with respect to domestic tickets) such as (but not limited to): Booking fees/time to think fees, Ticket change fees, Ticket issue fees, Upgrading fees, Meals and upgrading meal fees, welcome fees, Internet fees, Heavy luggage fees/extra weight fees/prepaid luggage fees, Hotel accommodation fees for passenger less than 24 hours, Baby bassinet, Pets fees, Other admin fees e.g credit card and re-issuing fees

NOTE: Tax applies to domestic flights in Saudi Arabia, regardless the point of sale. The domestic leg which is part of the international ticket is zero-rated. In case of refunds, VAT should be refunded of the unutilized portion of the domestic ticket/services. In case of ticket of ticket exchanges: For Domestic to international full/part exchange - reverse the VAT amount recognized in full or in part of the unutiized portion of the domestic ticket/services. For International fo Domestic full/part exchange - recognize VAT on the new Domestic ticket. For stand-alone EMDs, VAT will be applicable if services are to be paid by domestic ticket holders or non-ticket holders (general public). Free tickets for personal travel and significantly discounted domestic tickets given to employees should be shown separately in the ticket. COAM/SPAM (i.e commissions) included in the amount to be paid by the Passenger and not to be excluded in the VAT base

The tax is to be collected at point of sale and shown separately on the ticket. The selling airline is responsible for remittance.

EXEMPTIONS: for tickets issued and travel on/after 30Jan18:

  • Online and Interline transfers up to and including 72 hours. Note: exemption applies to the domestic leg if issued together with international tickets. (Tickets issued for combined domestic/international travel and vice versa)
  • Totally free of charge (i.e no fare and no surcharges) except for bona fide TFCs for company business travel

The tax is not interlineable

 

 

инструкции для авиакассиров СИРЕНА-Трэвел, GDS AMADEUS, GALILEO, SABRE, GABRIEL, BSP LINKS

 

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ИАТА Резолюция 830d. КОНТАКТЫ

ВНИМАНИЕ! С 1 июня 2019 года Агент обязан вносить в бронирование контактную информацию пассажира в соответствии с резолюцией 830d. Эти данные необходимы для оперативного оповещения пассажиров о возможных изменениях. В случае отказа от предоставления контактных данных, агент обязан проинформировать пассажира, что ему может быть не предоставлена актуальная информация от авиакомпании об изменениях расписания. Руководствуйтесь актуальными инструкциями IATA и GDS

Правила и рекомендации GF