American Airlines - AA: обновила политику исключений, в связи с распространением нового коронавируса COVID-19 в Европе

Affected Airport Codes:

BGY, BLQ, FCO, FLR, LIN, MXP, NAP, PSA, TRN, VCE, VRN

Tickets Issued On/Before:

February 27, 2020

Impacted Travel Dates:

February 27, 2020 - April 24, 2020 (was February 27, 2020 - March 15, 2020)

New Travel Dates:

February 27, 2020 - June 30, 2020 (was February 27, 2020 - April 3, 2020)

Reissuance of Tickets On/Before:

Same day as flight rebooking

Inventory Requirements:

Lowest Inventory Available - Same Cabin

Basic Economy - Refer to Inventory Requirements

Endorsement Box Requirements: Ticket Reissue Required

TNADV2/COVID19 IT

Changes to Origin/Destination:

Not Allowed

300-mile radius allowed

Refer to Changes to Origin/Destination

Changes to Stopover City:

Not Allowed

Changes to Connection City:

Allowed

Changes to Co-Terminal:

Allowed

Extended Travel Rebooking:

Allowed

Note: The new ticket must include: TNADVE/COVID19 IT in the Endorsement Box or will be subject to a debit memo

Refund Eligibility:

No Refund Allowed

Canceled flight / 60+ minute delay may be processed for a refund via GDS/ARC/BSP

Travel to/from/through on American, and JB Operated and Marketed Flights:

British Airways (BA) / AA*BA Iberia (IB)/AA*IB Finnair (AY) / AA*AY Japan Airlines (JL) / AA*JL Qantas Airways (QF) / AA*QF

Sales Support Authorization

Process as SalesLink Service Request