NEWS & FAQ

LATAM – LA. изменения расписания рейсов EZE-MIA, GRU-МЕХ, GRU-FRA

Следующие изменения применяются к маршрутам Буэнос-Айрес (EZE) - Майами (MIA) и Сан- Паулу (GRU) - Мехико (МЕХ) / Франкфурт (FRA):

Flights cancelled:

Flights departing on 03/17/2020

LA 8112 GRU MEX

4M 7820 EZE MIA

4M 7821 MIA EZE

Flights departing on 03/18/2020

LA 8112 GRU MEX

LA 8070 GRU FRA

LA 8113 MEX GRU

4M 7820 EZE MIA

4M 7821 MIA EZE

Customers with tickets purchased through direct and indirect channels are being notified via LATAM's centralized system on March 13th, 2020.

Protection proposed:

Passengers will be protected on alternative LATAM flights keeping the same origin-destination.

The flight protection process is automatic in the flight reservation system. Passengers will be booked in the same cabin.

Reservation handling:

If the alternative itinerary is not reflected in the passenger's reservation as described above, customers may proceed as follows: Customers NOT satisfied with the alternative travel proposed may opt for:

 

  • Change the date of travel (*) to any date no later than December 31, 2020. The change will be FREE of penalties, but subject to any fare differences.
  • Change the destination WITHOUT penalty, but subject to any applicable fare difference, and limited by the ticket validity period.
  • Refund, no penalty for all unused ticket coupon’s and associated ancillaries. When entering the refund include EXC13MAR20

When reissuing, insert the following note in the Ticket Endorsements box:

EXC13MAR20

Ancillaries:

Subject to the action taken with the ticket (reissue or refund)