01.07.2018     Croatia Airlines - OU (831)     OU     ADM policy

Croatia Airlines - OU (831). ADM POLICY IN ALL BSP

General reasons for ADM issuance in all BSP:

1. Unreported sales
2. Incorrect commission levels
3. Under collected taxes
4. Under collections of fares / incorrect fares
5. Double Refunds – Refunds via BSPlink and manual
6. Credit card charge backs / Fraudulent use of credit card
7. Credit card not processed correctly through POS machine
8. Booking classes versus fare basis class as per fare rules
9. Published fares and/or fare rules not respected
10. IT fares and/or fare rules not respected
11. Ticketing deadline violation
12. Cancellation fees or Administration fees not deducted on refunds
13. Failure to collect rebooking or other necessary fees
14. Application of any incorrect Form of Payment
15. Interline tickets issued when no interline agreement exists
16. Ticket issued with an OPEN segment status whereas the fare basis does not permit an open segment status

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