Air Serbia - JU (115). ADM policy

Air SERBIA recognizes the Global Distribution System (GDS) as a valuable distribution channel, and as such, we currently participate in all major systems. As part of our participation, we pay incremental fees for travel agent bookings. Billable activity includes sell, cancel, waitlist, change, schedule change, etc.

This policy applies to all GDS subscribers including travel agents and any person or entity accessing Air SERBIA internal reservation system content via the Internet or any other electronic means. It is the responsibility of the GDS subscribers to ensure that all of its employees, agents and contractors, in all of its locations are familiar with this policy.

All GDS subscribers (henceforth, Agencies) are obliged to comply with these policy guidelines.

The guidelines set down in this policy should encourage our partners - travel agents worldwide - to use GDS/CRS appropriately, and at the same time to discourage any other practice that has or might have negative inventory implications.

The purpose of this policy is to prevent misuse and to compensate GDS costs resulting from Agent misuse of GDS.

This policy is in line with industry standards and its sole purpose is to reduce distribution costs while offering greater seat availability for Air SERBIA guests.

Air SERBIA intends to monitor all transactions to identify non-compliant practices and determine the basis for recovering GDS costs by sending Agency Debit Memo (ADM) with a Cost Recovery Fee in the amount according to “ADM Fee Structure applicable for violation of GDS/Booking Policy” table, plus the administrative fee of €10.- for each ADM.

Air SERBIA reserves the right to restrict access to its inventory, temporarily or permanently, to any GCS/CRS user if repeated non-compliance practice is registered.

This policy is valid for bookings and ticketing that include any Air SERBIA flight on/after 01 February 2018 and replaces any prior policy.

подробности в приложенном документе

• JU 2018 ADM BSP policy